Data Handling
PII handling best practices for justice system data:
- Minimize data collection — only send/store what's necessary
- Use references (
client_reference,event_reference) instead of PII in logs - Encrypt data at rest in your systems (eCourtDate encrypts with AES 256-bit)
- Use HTTPS for all API communication (enforced by eCourtDate)
- Implement data retention policies — delete records when no longer needed
- Audit access to sensitive data regularly
- Train staff on PII handling procedures
- Data classification — identify which fields contain PII (names, phone numbers, emails, case numbers)