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eCourtDate Console

The eCourtDate Console is the central management dashboard for your agency. Use it to configure every aspect of your eCourtDate account — from messaging and data imports to API credentials, domain settings, and third-party integrations.

Console URL: https://console.ecourtdate.com

Dashboards​

The Dashboards section provides analytics and reporting across your agencies.

  • Datapoints by Agency — View summary metrics grouped by individual agency.
  • Datapoints by Region — View aggregated metrics grouped by region.
  • Datapoints by Location — View event metrics grouped by location.
  • Filtering — Filter by date range, agency, datapoint type, and grouping.
  • Export — Download dashboard data as CSV or JSON.

Agencies​

Manage your agency accounts and their configurations.

  • Agency Settings — Update agency name, reference, region, status, and send mode.
  • Users — View and manage users attached to the agency, including roles and permissions.
  • Phones — Configure agency phone numbers with gateway assignments.
  • Email Addresses — Manage agency email addresses for outbound communication.
  • Locations — Define physical locations with addresses for events and notifications.
  • Identity Providers — Configure SSO and authentication providers for your agency.

Users​

Manage user accounts and their agency associations.

  • User Profiles — View and edit user information including email, name, and phone.
  • Agency Roles — Assign users to agencies with specific roles and permissions.
  • Activity Tracking — Monitor user login activity and last active timestamps.

APIs​

Create and manage API client credentials for server-to-server integrations.

  • Client Credentials — Create API clients with a Client ID and Client Secret.
  • Token Management — Generate, view, and revoke bearer tokens.
  • Agency Assignment — Link API clients to one or more agencies.

For details on using API credentials, see the API Quickstart and Authentication guides.

SFTPs​

Set up and monitor SFTP server connections for automated file transfers.

  • Server Connections — Configure SFTP, FTPS, or S3-compatible connections with host, port, username, and authentication credentials.
  • SSH Keys — Generate, store, and manage SSH key pairs for secure authentication.
  • File Operations — Browse remote directories, upload and download files, create directories, and delete files.
  • SFTP Profiles — Define source directories, keyword filters, and upload template mappings.
  • Auto-Sync — Enable automatic hourly file retrieval and processing.

For setup instructions, see the SFTP guide.

Domains​

Register and verify custom email domains for branded communication.

  • Domain Registration — Add custom domains and alias domains (ecase.io, courtdashboards.com, ecourtpayment.com).
  • DNS Records — Auto-generated TXT, SPF, DMARC, DKIM (CNAME), MX, and Mail-From records.
  • Verification — Verify domain ownership and check DNS propagation status.
  • DKIM — Enable DomainKeys Identified Mail for email authentication.
  • Activation — Activate verified domains for use in outbound messaging.

For setup instructions, see the Custom Domains guide.

Webhooks​

Configure outbound webhooks to receive real-time event notifications in your systems.

  • Endpoints — Register webhook URLs with event channel subscriptions (outbound/inbound texts, emails, calls, and chats).
  • Security — Generate shared secret keys for HMAC signature validation.
  • Payload Formats — Choose between JSON, Slack, or Microsoft Teams formats.
  • Testing — Send test payloads to verify endpoint connectivity.
  • Delivery Logs — Query webhook delivery history, filter by success or failure, and retry failed deliveries individually or in bulk.

For configuration details, see the Webhooks guide.

Gateways​

Configure the communication gateways that deliver messages to recipients.

  • Phone Gateways — Connect SMS and voice providers (Twilio, Telnyx, Bandwidth).
  • Email Gateways — Configure email delivery through Amazon SES or custom SMTP servers.
  • Metrics — View gateway performance statistics including send, bounce, complaint, delivery, and reject rates.
  • Logs — Download and filter gateway delivery logs.

For provider details, see the Gateways guide.

Identity Providers (IDPs)​

Configure custom identity providers for agency-specific authentication.

  • Supported Providers — Auth0, Azure AD (Entra ID), Google Workspace, Microsoft, and custom OAuth2-compliant providers.
  • Configuration — Set client ID, client secret, authorization URL, token URL, scopes, and audience.
  • Health Checks — Test IDP connectivity and validate configuration.
  • Role Mapping — Assign roles to users authenticating through specific identity providers.

For SSO setup, see the OAuth / SSO guide.

Integrations​

Connect eCourtDate with third-party case management and data systems.

  • Supported Systems — Tyler Tech Odyssey (multiple versions), NetData, Workday, and ReportBeam.
  • Data Mappings — Map external data models (cases, payments, contacts, events, clients) to eCourtDate resources.
  • Sync Configuration — Set API credentials, endpoints, and sync frequency.

Logs​

Access and analyze system activity logs for debugging and auditing.

  • API Logs — View request and response logs for API activity.
  • Search — Filter logs by content, user, agency, and date range.
  • IP Geolocation — View geographic information for request source IPs.

Tools​

Administrative utilities for managing agency data and configuration.

  • Message Sync — Resync messages for future or past events and payments with the latest flow settings.
  • Message Management — Validate, resend, delay, or delete scheduled and simulated messages.
  • Copy Settings — Copy configuration (flows, auto messages, upload templates, locations, portals, forms, and more) from one agency to another.

Onboarding​

Track the onboarding lifecycle for new agencies.

  • Phase Tracking — Monitor agencies through Evaluating, Planning, Implementation, Testing, Training, and Go Live phases.
  • Status Management — Track onboarding status (pending, active, paused, canceled, complete).
  • Notes — Add and review comments throughout the onboarding process.

Regions​

The Console supports multi-region deployments. Resources are scoped to the region where your agency is provisioned:

RegionDescription
StagingTest environment — messages are simulated, not delivered.
US EastProduction region — US East.
US WestProduction region — US West.
US SouthProduction region — US South.
US TexasProduction region — US Texas.

See Environments & Regions for API base URLs and region details.

Getting Access​

Console credentials are provided during agency onboarding. Each user who will configure or manage eCourtDate needs their own Console login. If you need access or additional user accounts, contact help@ecourtdate.com.

Additional Resources​