Security Contacts
Use this page to find the right contact channel for security-related questions, reports, and requests.
Contact Channels
Use the channel that matches your inquiry. Security incident reports and vulnerability disclosures go through the Help Center (no sign-in required); all other requests go through a Console ticket:
| Inquiry Type | How to Reach Us |
|---|---|
| General security questions | Console: open a ticket with the Help button, bottom-right |
| Security incident reporting | Help Center: mark as "SECURITY INCIDENT" |
| Vulnerability disclosure | Help Center: include reproduction steps |
| Compliance documentation requests | Console: open a ticket and specify the framework or document needed |
| Security questionnaires | Console: open a ticket and attach the questionnaire |
| Business Associate Agreements | Console: open a ticket and specify HIPAA BAA |
Platform Status
Monitor real-time platform availability and subscribe to incident notifications:
- Status Page: status.ecourtdate.com
Related Security Pages
- Incident Response: How to report and respond to security incidents
- Vulnerability Management: Responsible disclosure process
- Compliance Framework: Available compliance documentation
- Security & Compliance: Full security documentation overview