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Web Domains

What is a Web Domain?​

By default, eCourtDate hosts web portals at {agency}.ecase.io and data dashboards at {agency}.courtdashboards.com. A web domain lets your agency serve these on its own domain instead, so a portal lives at an address like portal.youragency.gov.

This works through DNS (Domain Name System), the internet's address book that maps domain names to servers. Setting up a web domain means adding a routing record that points your domain at eCourtDate, plus records that verify ownership and provision an SSL certificate.

Web domains are managed in the eCourtDate Console under the Domains section. Web domains run through Cloudflare, which provides DDoS protection and automatic SSL.

Why agencies use web domains​

  • Branding and credibility: portals and dashboards appear on your agency's own domain.
  • Automatic SSL: SSL certificates are provisioned and renewed automatically for secure HTTPS connections.
  • DDoS protection: built in protection against distributed denial of service attacks.
  • Monitoring: continuous monitoring with configurable alert contacts.
  • Embedding: embed portals and dashboards within your existing website.

Portal vs Dashboard​

When you create a web domain, you choose an Alias that determines what the domain routes to:

  • ecase.io Web Portals: public facing interfaces for clients and the public. This is the default.
  • courtdashboards.com Data Dashboards: interactive dashboards of your agency's court data and operational metrics, such as messaging, clients, events, payments, opt-outs, and locations. Dashboards can be viewed by staff and shared or embedded for the public.

Choose the alias that matches how you intend to use the domain.

Choosing your domain​

Use a subdomain of your agency's primary domain so it does not conflict with existing web infrastructure. For example:

  • portal.agency.gov for a public portal
  • dashboard.agency.gov for a data dashboard

If multiple departments use eCourtDate, you can use a subdomain for each, such as jury.agency.gov and clerk.agency.gov. A domain configured for eCourtDate should not be used for other purposes, so confirm it is not already in use before creating it.

For larger deployments, a root domain can act as a wildcard that serves multiple portals (for example, *.agencymessages.gov). Wildcard domains require setup assistance from eCourtDate. Contact the Help Center to configure one.

Next steps​