Upload Acknowledgements
After SFTP retrieves and processes a file, successful ingestion is confirmed through the eCourtDate Console.
Verification Steps
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Check the Upload: In the Agency app (staging or production), open Uploads. Each file that Auto Sync retrieves is listed as an upload under its file name.
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Check Upload Status: Open the upload. Its status shows whether the file was processed successfully, partially processed, or encountered errors.
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Track Processing Results: The upload detail page shows row-level results, including the number of records created, updated, and skipped. Review any flagged rows to identify data issues in the source file.
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Check the profile: In the Console, the SFTP Profile's header shows Last active, the last time Auto Sync ran, including runs that found no new file. A red banner at the top of the profile shows the error from the last failed run. The profile's Files tab lists the files currently in its directory; with Delete File After Upload on, a processed file no longer appears there.
Duplicate File Handling
eCourtDate skips a file whose name matches an earlier upload in the same agency that has not been deleted. The check is by file name, not by content. This means:
- Re-uploading a file with the same name does not create duplicate records.
- An export that reuses one file name every day is processed once and skipped afterward. Give each export a unique name, such as one that includes the date. See File Naming Convention.
- To re-process a file, rename it or delete the earlier upload before the next sync.
Best Practices
- Review uploads after the first sync to confirm that field mapping, keyword filters, and directory paths are working as expected.
- Monitor upload status regularly for ongoing feeds to catch data quality issues early.
- Use the recommended file naming convention to ensure each export produces a unique filename and is easy to identify in the files list.
Need help? Open a support ticket in the Console using the Help button in the bottom-right corner.